Communications
- FAQ: I made changes to the template but it did not save, why?
- FAQ: How Spell Checker Works
- Classroom Configuration/Adding Classroom to an Event
- FAQ: Problem with Email Communications (Spam, Bad Email, Not Receiving)
- FAQ: How to Set Up SendGrid's Domain Authentication
- Blacklisting/Blocking of Emails From Free Accounts
- Templates: Add/Edit Templates Part I - Create Basic Template
- Templates: Add/Edit Templates Part Ia - Template Formatting Tips
- Templates: Add/Edit Templates Part IIa - e-Appeal Templates
- Templates: Add/Edit Templates Part IIb - Event Invite, Notification, and Registration Confirmation Templates
- FAQ: Add Anchors to Template
- e-Blast (Newsletter) Part I: Configure Master Template
- e-Blasts (Newsletter) Part II: Send New e-Blast
- e-Blasts (Newsletter) Part III: Resend e-Blast
- e-Blasts (Newsletter) Part IV: Review Sent e-Blast (including Metrics)
- FAQ: How do I update the confirmation email sent to newsletter subscribers?
- FAQ: How Do I Subscribe a Number of Contacts to a Newsletter En Masse?
- FAQ: How Do I Share A Sent e-Blast to My Website or Social Media?
- Donation Acknowledgement: Settings: Acknowledgement Settings (Version 2+)
- Donation Acknowledgement: Send Acknowledgements (New Communications Interface)
- Donation Acknoweldgements: Send Year End Thank You Letters
- FAQ: How Do I Resend Donation Acknowledgment and/or Year End Thank You Letters?
- Letters: Send Letters
- FAQ: I Didn’t Receive the Email to Download My Labels or Letters
- FAQ: How Do I Change the Communication Preferences for Multiple Contacts at Once?
- FAQ: How Do I Record in the CRM That I Sent An Email From My Email Account to a Contact?
- FAQ: What Is the Difference Between A Soft Bounce and a Hard Bounce?
- FAQ: How Do I Mass Delete Bad Email Addresses/Contacts With Bad Email Address?