FAQ: How to Set Up SendGrid's Domain Authentication

FAQ: How to Set Up SendGrid's Domain Authentication

1. This tutorial covers the steps needed to be taken by your IT staff to complete SendGrid's Domain Authentication process.
2. Please see Part 2: The Recipient Domain is Blocking on Sender Domain of this tutorial to understand what domain authentication is and why you would want to have it set up.
3. To start the process, email CRM support (support@fundly.com) requesting to activate SendGrid Domain Authentication.
4. CRM staff will reply with a list of requirements and information needed to proceed.
5. Once you provide the requested information, CRM staff will initiate the Domain Authentication process in SendGrid.
6. Your staff/your IT person who is installing the DNS Name Records into your domain provider account, an email will be sent to the person doing the installation. The links in the email are only good for 48 hours so it's important that the person be available to proceed with the DNS Name record updates within 48 hours.
7. Once the installer received the email, he/she should log in to your domain provider account and navigate to the My Products page.(Domain Hosting panel page)
8. Click on the domain name and go to its DNS Management page
9. On the DNS Management page, at the bottom of the Records section, click Add and select CNAME from the menu.
10. Add the data in the automated email from SendGrid
11. Now, copy the IP address provided in the email by CRM staff, and add that IP address to Domain Provier's account as SPF record.  
12. Once you have completed the above steps, email CRM support staff to let them know this step has been completed. CRM staff will complete the final step and your domain authentication will be completed and will send you back confirmation that it has been completed.