Resetting a Volunteer's Password
While volunteers are able to reset their own passwords, some volunteers may request help doing so.
Note: Do not reset a volunteer's password without their permission.
From the Main Menu, click Volunteers then Volunteer list.
Alternatively, click Active Volunteers on the Dashboard.
- Conduct a search for the volunteer using the Volunteer Search tutorial.
Note: If only one volunteer matched your search and the volunteer's profile opened automatically, conduct a broader search. The password reset feature is not available on a volunteer's profile and must be accessed from the list view.
- A list of volunteers who match your search will appear. Click Reset Password in the dropdown menu next to the desired volunteer's name.
- A temporary password will be sent to the volunteer's email address.