FAQ: Adding Additional Recipient to an Email Notification

The account's primary contact receives the internal email notifications sent to the organization/Volunteer Action Center/University.

There are instances where other staff/users need to be notified of certain notifications. For example, one user is in charge of reviewing and approving published partner opportunities. In this case, this staff/user can be added as an additional recipient to the opportunity approval notification so that this staff/user is notified and can perform the task of reviewing these partner opportunities.

To add additional recipients to email notifications, follow the steps below:

1. From the Main Menu, click System Configurations, then select View All under Notifications.
2. Click the Edit button next to the specific notification
3. Select the Additional Info check box then add the email addresses on either the Additional Receiver Email or CC Address fields.
4. Once done, click Save.