The account's primary contact receives the internal email notifications sent to the organization/Volunteer Action Center/University.
There are instances where other staff/users need to be notified of certain notifications. For example, one user is in charge of reviewing and approving published partner opportunities. In this case, this staff/user can be added as an additional recipient to the opportunity approval notification so that this staff/user is notified and can perform the task of reviewing these partner opportunities.
To add additional recipients to email notifications, follow the steps below:
- From the Main Menu, click System Configurations, then select View All under Notifications.
- Click the Edit button next to the specific notification
- Select the Additional Info check box then add the email addresses on either the Additional Receiver Email or CC Address fields.
- Once done, click Save.