Fundly
The leading peer-to-peer fundraising platform for social impact that empowers organizations to raise money and awareness for the causes, communities, and events, which are important to them.
Contact Us
Top FAQs
- Am I only limited to 200 characters to describe my campaign?
- Can I get my donations without reaching my goal?
- Can I reset my campaign back to zero to use it again for another year?
- Do I have to be a non-profit to use Fundly?
- Do we accept donations outside the country?
- Do you support campaigns from outside the country?
Funds Disbursement
- Why is Stripe is asking for my social security number?
- Why is Stripe is asking for my EIN information and business details?
- Can I use PayPal to withdraw my funds?
- How do I update the bank account on file?
- How do I contact Stripe?
- What are your fees?
Donations
- Are my donations tax deductible or not?
- Can donors contribute anonymously?
- Can Fundly help me financially?
- Can I add a special message to my donation?
- Can I receive the donations raised from my site within 24 hours?
- Do we accept donations outside the country?
Account Management
- How do I add a profile image?
- How do I change my email address?
- How do I change my email notification settings?
- How do I change my location?
- How do I change my password?
- How do I change my profile picture?
Managing My Campaign Page
- How can I change what emails are automatically sent out for my campaign?
- How can I change what is posted automatically to social networks (e.g. Facebook) for my campaign?
- How can my campaign supporters comment on my page?
- How do I change the status of my campaign?
- How do I delete a Team Page?
- How do I delete my campaign?
Promoting My Campaign Page
- Can I embed my campaign card to my website?
- How can I embed my donation button on a webpage?
- How can I embed my donation form on a webpage?
- How can we post our Fundly campaign to our organization's Facebook page?
- How do I allow my supporters to fundraise for my campaign?
- How do I become a Supporter?
Building My Campaign
- Can I edit my campaign title/url?
- How can I create Teams?
- How can I join a team to become a fundraiser?
- How do I add a team captain for a Team Page?
- How do I add a video to my page?
- How do I add more text to the "More Info" section?
Getting Started
- How do I create a campaign page?
- How do I login through Facebook?
- How do I send updates to my supporters and donors?
- How do I sign up as a nonprofit organization?
- How does Fundly work?
- What type of content should I include on my campaign page?
Fundly Professional Events
Is Fundly for me?
- Can non-US based organizations/individuals use Fundly?
- Do I have to be a non-profit to use Fundly?
- Fundly Features
- How much does Fundly cost?
- What Countries Do Fundly Support?
- What fundraising strategies have worked for other customers?