New Release News - January 4, 2021 (release 2020.5 - Workflow Automations / Journeys)
Great New Things For NonProfitEasy!
Today, we have released JOURNEYS for our CRM (v2) - plus we have one important update regarding Apple Pay for those of you using our Pages or WordPress Plug-Ins to integrate your website with NPE for online donations, membership sign up/renewals, event registrations, and/or e-store purchases.
Our Best New Features for You!
- Apple Pay Update
Read on for all the details! And after you've checked out all the new features, drop us a line at email@example.com to let us know what you think!
(if images are not displaying correctly in this email, you can find a copy of this newsletter in the Newsletter section of our CRM v2 Support Library)
Workflow Automations (Journeys)
Workflow Automations (Journeys) is here!
Journeys is a new "workflow automation" feature within our CRM that allows users to automatically schedule tasks and/or automatic email communications for contacts! Want to automatically send your new members or new donors or first time event participants a series of onboarding/welcome emails? Want to automatically schedule a phone call with a new major donor? Want to automate follow up for lapsed donors, members, volunteers, etc.?
If so, then Journeys is what you've been waiting for!
You'll find Journeys on the Communications sub-menu on the Main Menu. Journeys has its own set of user rights and permissions, so for any of your non-admin users, you will need to give them permission to access Journeys (and communications) in your user roles and permissions.
Enabling Apple Pay
Due to a recent change to Apple Pay, if you wish to accept Apple Pay payments online for donations, memberships, event registrations, and/or e-store purchases (through our Pages or Plug-Ins integration), you will need to complete a "domain verification" step inside your Stripe account. Previously, ApplePay was being accepted with no set up/requirement from you as part of the suite of Digital Wallet options that are automatically part of our Pages and Plug-Ins integrations. However, now all clients will need to complete the following steps:
- Download this (click to download ) domain association file and host it at "/.well-known/apple-developer-merchantid-domain-association" on your domain/site. For example, if you're registering https://example.com, make that file available at https://example.com/.well-known/apple-developer-merchantid-domain-association.
- Add a file in your site root directory
- Next, tell Stripe to register your domain with Apple by logging in to your Stripe merchant account and going to the Apple Pay settings in the Dashboard.
For more information, please see Step #4 of this tutorial from Stripe: https://stripe.com/docs/apple-pay/web/v2. If you have any questions, let us know!
We are committed to ensuring a great user experience with our products and services and are continually striving to ensure our products meet the evolving needs of our customers. As always, we offer a variety of support options, including a tutorial library, daily webinars (fundlyevent.com), live help drop in sessions, and email support (firstname.lastname@example.org).
If you'd like to suggest a webinar or training topic, submit it at fundlyevent.com (there's a link at the top of the page).
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