Customer Feedback for Fundly

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Top ideas from the community (38 ideas)

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Knowledge Base

  1. Top FAQs: →

    1. Is my donation tax deductible? NEW!
    2. Do I have to be a non-profit to use Fundly?
    3. How are my donations processed?
    4. How do I promote my campaign page?
    5. How do I withdraw my funds?

  2. Is Fundly for me? →

    1. Can Canadian or European causes/organizations use Fundly?
    2. Can non-US based causes/organization use Fundly?
    3. Can we use Fundly to get more volunteers?
    4. Do I have to be a non-profit to use Fundly?
    5. Do I need to log into my Facebook Fan Page to use Fundly?

  3. Getting Started →

    1. How do I add a logo to my campaign page?
    2. How do I add photos to my campaign page?
    3. How do I add text content to my campaign page?
    4. How do I add video to my campaign page?
    5. How do I become a Fundraiser for a specific campaign?

  4. Promoting Your Campaign Page →

    1. Sample email template to launch your campaign! NEW!
    2. How do I become a Supporter? NEW!
    3. How do I "like" a camaign page on Facebook? NEW!
    4. How can I share a specific campaign page by email? NEW!
    5. How do I email my supporters, fundraisers and donors? UPDATED!

  5. Donations and Funds withdrawal →

    1. My donation did not reflect on the campaign page?
    2. Can I record donations in Fundly that I previously received by cash or check?
    3. Can donors contribute anonymously?
    4. Is my credit card secure on your site?
    5. How do I withdraw my funds?

  6. Managing Your Campaign Page →

    1. Can I edit my campaign title/name?
    2. Can I edit my campaign URL?
    3. Can I run multiple campaigns from one account?
    4. Can I set up automated “Thank you” emails for when a user donates to my campaign?
    5. How can a donor give anonymously to my campaign page without any visible ties?

  7. Account Management →

    1. How do I embed my Fundly donation form to my Facebook Page? UPDATED!
    2. How do I connect my Fundly account to my Facebook Page? NEW!
    3. How do I change my email address?
    4. How do I change my email notification settings?
    5. How do I change my password?

  8. How To Videos - NEW! →

    1. How to Create a Team Page video
    2. How Team Captain access the Team Page video

  9. Dashboard →

    1. Can I change my Campaign name?
    2. Can I edit my Campaign URL?
    3. Can I embed my donation form and button on a web page?
    4. Can I embed my campaign card to my website?
    5. Can I add a special message to my donation?

  10. Funds disbursement →

    1. How and when do I receive my donations?

  11. Tracking Multiple Campaigns →

    1. Can I run multiple campaigns from one account?

  12. All articles →

    1. Can I run multiple campaigns from one account?
    2. How and when do I receive my donations?
    3. Can I change my Campaign name?
    4. Can Canadian or European causes/organizations use Fundly?
    5. My donation did not reflect on the campaign page?
    116 articles →

Feedback and Knowledge Base

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